Appointments may be made by telephoning:

01727 822138 (Colney Medical Centre) or
01923 671746 (Bricket Wood Medical Centre)

Routine appointments may be made well in advance (maximum three months), which will enable us to offer you an appointment at a time best suitable to your requirements. If you cannot keep an appointment, please inform us as soon as possible as this will assist in over-subscribed situations.

Consultations are for 10 minutes, by prior appointment. Please discuss your most important problem first. You may request to see a particular GP at the time of booking, but this may mean waiting until that GP is next available. If you need to speak to a doctor, please ring in the afternoon. If the doctor is not available, you will be given a time to ring back when the doctor will be available.

If a patient is late for a routine appointment, it is practice policy to ask the patient to make another appointment; however, the doctor or nurse may still see you if time allows. Our surgery is a busy one, and time-keeping is essential if we are to provide patients with the service they expect. We do ask for your patience if the health care professional you have an appointment with is running late. We endeavour to run to time but the nature of our work does not always allow this to be possible.

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