Appointments
Who do I see?
Routine appointments
Appointments may be made by telephoning:
01727 822138 (Colney Medical Centre) or
01923 671746 (Bricket Wood Medical Centre) or
01442 234220 (Coleridge House Medical Centre)
The practice primarily operates a same day appointment system, whereby patients requesting to see a GP are offered a telephone appointment or a face to face with the duty GP if appropriate. We request you to ring as early in the day as possible and you will then be advised of when to expect a GP call back or be invited into the Surgery. All appointment requests are triaged and you will be booked in with the most appropriate healthcare professional. We do keep some appointments available that can be booked in advance.
Consultations are for 10 minutes. Please discuss your most important problem first.
We always do our best to keep things running right on schedule! However, because medical care can be unpredictable, our doctors and nurses sometimes run a little late to give every patient the care they need. We truly appreciate your patience and understanding when this happens.
To help us stay on time for everyone, we kindly ask that you arrive on time for your visit. If you’re running late, please let our reception team know right away—if schedule permits, we’ll do our best to squeeze you in, but we may occasionally need to help you reschedule for another day.
Please be advised we may ask patients who are registered at our Bricket Wood branch to receive care at our main branch Colney Medical Centre.
Surgery Times
We run a full appointment system.
Colney Medical Centre
Reception is open from 8.30am – 6.30pm Monday- Friday.
Bricket Wood Medical Centre
Reception is open from 8.30am – 1.45pm & 3.30pm – 6.30pm on Monday- Wednesday and Fridays. The surgery is closed after 1.45pm on Thursdays.
Coleridge House Medical Centre
Reception is open from 8:30am – 6:30pm Monday – Friday.
Urgent Appointments
There are appointment slots available each day for urgent appointments, filled according to medical need at the discretion of the team.
Cancelling your appointment
Cancel your appointment
Extended Access
The practice participates in an extended hours clinic (Thurs 18:30-20:30) and an extended access (EA) on weekday evenings and weekend mornings. Please note that EA slots may not be with your GP from the practice. The GP you may speak to will have access to your medical records they may not be able to generate a prescription, make a referral or generate a test request. If these are needed it will be passed back to the practice.
Home Visits
Home visits are for patients who are registered as housebound. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Home visits are made at the discretion of the doctors, based on medical need.
Emergencies
If you experience a serious medical problem such as severe chest pain or bleeding or breathing difficulties, please call an ambulance (999) before calling the surgery.
Who do I see?
